New Patient Registration - We are now accepting new patients onto our list who are within our current boundary.
Information on Registering with a GP Practice in Aberdeen City https://www.aberdeencityhscp.scot/our-delivery/Primarycare-
"Back scanning of GP paper records – in early 2025 the Practice is planning to back scan all GP paper records, including Lloyd George Wallets (LGW), to store them in a digital format. Scanning will be undertaken by a company called NEC Software Solutions UK Limited (NEC). NEC are providing a complete end-to-end solution with records being digitised and automatically filed within the Practice’s document management application (Docman) by suppliers Microtech. See separate Privacy Notice relating to this project, which provides more detailed information."
Back Scanning of GP Paper Records
**Telephone 01224 562888 for all appointment requests**
All incoming & outgoing telephone calls are recorded for training and quality monitoring purposes.
For more information, please see Privacy Notice in Practice Policies section.
Please note we do not use eConsult
All requests for appointments with a GP, Advanced Nurse Practitioner or the Nurse Practitioner are triaged and patients with the greatest need are dealt with first.
Due to continuing pressures on our service, all appointment requests for GPs, Advanced Nurse Practitioner and our Nurse Practitioner will initially be triaged by a member of our clinical team. Where deemed necessary, face-to-face appointments will be arranged. Our Reception staff are not permitted to book any appointments with a GP or our Nurse Practitioner unless instructed to do so by a member of our clinical team. Please be assured if a clinician feels you require to be seen/examined then they will make the necessary arrangements for this.
What is Triage? Duty clinicians will assess every request for urgent and non-urgent care and decide who needs to be seen in person, who needs a phone consultation, and who can be directed to a community pharmacist, etc.
How do we triage? Duty clinicians will look at all the information available and make an assessment loosely based on:
'Hear it' - phone consult,
'Feel it' - face to face appointment
Why do receptionists ask personal questions? Put simply, because they have been asked to! Anyone that is tasked with answering a call at a GP practice must maintain strict confidence and only ask questions to help you get the right treatment.
What about emergencies? If it is a genuine medical emergency then you should call 999 and ask for an ambulance. If you need emergency care but are not in imminent danger then you should call 111
Where else can I get help? NHS Inform has a wealth of information to help you help yourself: https://www.nhsinform.scot/. Community Pharmacists (pharmacies / chemists) can help with many common ailments and illnesses and can prescribe some medicines too.
Please be patient. Primary Care Teams are working incredibly hard. We continue to experienced increased demand and our team are really doing their best to help you.
***Between 4 and 6 pm we deal with urgent matters only***
The practice will deal with urgent matters only between 4 pm and 6 pm. If you are phoning for test results the line will be open from 11 am until 4 pm.
Our main phone lines re-open each weekday at 8:00 am. For any urgent matters between 6 pm & 8 am weekdays and over the weekend, please contact NHS24 on 111.
Open Letter To patients
Why is your GP practice now unable to do everything it once did?
Grampian General Practice – working together for a brighter future.
GP practices are the bedrock of our healthcare services. Across Grampian we are working together to deliver the services you need.
Over the last few years GP practices have seen a huge increase in the number of people who need care and support. At the same time is has got harder to recruit new GPs, along with other vital staff.
Practices have changed and now have larger teams made up of many different professionals - for example you may have had an appointment with a highly qualified Advanced Nurse Practitioner or seen a Physiotherapist to help with back pain. These new 'multi-disciplinary' teams are of great value and have helped with the increase in demand - but the demand keeps growing.
We know some of you have real concerns about accessing community services. You might be worried help and support will not be easily available when you need it. The NHS, the health & social care partnerships, and GPs themselves are committed to building on the foundations we have; we need your help to really understand how we can move forward to a brighter future. Thank you for taking the time to fill in this short survey.
https://forms.office.com/e/EFwefuSXZx
We have created a Primary Care comms page. To view, please click on the link https://www.aberdeencityhscp.scot/our-delivery/Primarycare-information/
If you would like to contact us about this work please email us at: gram.generalpracticevisionprogramme@nhs.scot
Aberdeen Vaccination and Wellbeing Hub
November Newsletter
Winter vaccines | NHS inform
Aberdeen Vaccination Centre and Wellbeing Hub -
Pneumococcal Vaccine Pneumococcal infection can cause serious illnesses like pneumonia and bacterial meningitis. Those aged 65 or over, or those under 65 with certain health conditions are at greater risk. The pneumococcal vaccine is the best way to protect against the diseases and conditions caused by the pneumococcal bacteria.
Please note, GP practices are no longer responsible for vaccinations. Do not call your GP as they will not be able to make an appointment for you.
National vaccination helpline on 0800 030 8013
___________________________________________________________________________________________________________________________
Every day GP Practices are seeing hundreds of patients all with different needs, requests and health backgrounds. New ways of working have been introduced and consultations are offered in a range of ways to best meet the individual needs of each patient depending on what they are seeking an appointment for, and to help practices to see as many patients as possible each day. Further information can be found by clicking on the links below.
Primary Care – getting the help you need (nhsgrampian.org)
Know who to turn to
Medical Devices Flyer
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
The Doctors, Nurses and Practice staff of the Hamilton Medical Group welcome you to the surgery as a patient. We provide care to our current patient population of around 9000 patients.
The Practice is located just a 10-minute walk from Union Street at the very centre of Aberdeen. We are well served by a variety of bus routes (11, 13 and X17) and have parking facilities behind the surgery, which can be accessed via Queens Road or Queens Lane North.
(Site updated 20/11/2024)