Hamilton Medical Group - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Noticeboard

CORONAVIRUS

If you have a new cough or high temperature or change in sense of taste or smell you must self-isolate and should arrange to be tested under the Scottish Government's `Test & Protect' programme. Further advice is on the NHS Inform website at www.nhsinform.scot/campaigns/test-and-protect or phone 0800 028 2816.

14 day self-isolation certificates for employers can be found on NHS Inform: www.111.nhs.uk/isolation-note

If you have a cough or fever or change in sense of taste or smell and you need medical attention telephone dial 111 for NHS 24. Patients in high risk groups should phone 111 as soon as they get symptoms.

Babies and Children - Advice for Parents during Coronavirus - link below

Advice for parents during coronavirus

Do not attend your GP practice in person - phone from home to access essential services - Tel 01224 562888

PLEASE NOTE THAT OUR DOORS REMAIN LOCKED IN ORDER TO RESTRICT FACE-TO-FACE CONTACT WITH OUR HEALTH CARE TEAM. Access to the building will be for pre-arranged appointments only for essential care. Please bring your mobile phone with you.

On arrival at front door, a notice will advise you to call a mobile telephone number to let us know you have arrived. You will be asked to wait in your car. Tell us if you arrive on foot/by bus. We will call you back to tell you when to enter the building. If you do not have a mobile phone, please ring the doorbell and stand back from the door and wait. Our Receptionist may have left the front desk to carry out a task - please be patient.

Adults to enter alone, unless carer required. Children under age 16 may be accompanied by one carer.

Repeat prescriptions - our timescale for preparing prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacy. Allow a further 2 working days before attending the pharmacy. If you have not nominated a pharmacy your prescription has been sent to Anderson & Spence, Fountainhall Road. Please let us know if you want to nominate a different pharmacy for your next prescription order.

Grampian Assistance Hub - for information on how to access social, practical and emotional support on COVID-19:- www.gcah.org.uk or call 0808 196 3384 (Mon - Fri 8 am - 5 pm) or Aberdeen City Council have a 24-hour 7-day a week Crisis Support Line - Tel 0800 0304 713.

PATIENT INFORMATION LINKS - For specific patient information on Coronavirus.

Please see this link for the most recent advice on how to keep safe: https://www.keepsafe.org.uk/posters

Please see this link for DIY exemption cards if you feel you cannot wear a mask Mask Exemption Cards

We appreciate your patience and understanding at this time.

Doctors & Staff, Hamilton Medical Group

Due to Covid-19, to help protect patients and our staff, from Monday 21 September 2020 we are introducing our new online service called eConsult available via our website. This is a service for patients wanting to contact the GP and you will get a response within 48 working hours. Click here to watch a video giving more information.

Flu Immunisations 2020-21

The flu programme this year has been taken out of GP Practices and is being delivered by the Health Board. The Health Board Flu Programme Team have been apologising to members of the public who received a flu vaccination appointment letter after their allotted appointment date and will ensure that everyone who is eligible will be offered the opportunity to be vaccinated. The high volume of emails to their dedicated flu vaccine email account mean that they are prioritising messages from people who have already received letters and need to rearrange appointments - they will respond to everyone who has contacted them in due course. This year's flu vaccination programme is being delivered in phases. People aged 65 and over will be among the first to receive appointment letters, followed by those aged 18-64 who have health conditions that make them more vulnerable should they catch flu and then other at-risk groups. Anyone who has not received their appointment letter yet and fall into one of the eligible groups, should await receipt of the letter rather than contacting the dedicated helpline at this stage. Appointment letters will advise a time, date and venue for your flu immunisation. Various venues are involved, but the GP surgery is not an option this year.

The contact number to change the time or date of your appointment is given below. Please note this number changed on Tues 20.10.20, therefore, if your letter was sent before that date it will state the old number, which is no longer in use. Please do not telephone the surgery with queries relating to flu vaccine unless instructed otherwise by the Flu Programme Team.

Tel: 0345 337 9899 Website: www.Fluvaxgrampian.com E-mail: Gram.flu.info@nhs.scot

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The Doctors, Nurses and Practice staff of the Hamilton Medical Group welcome you to the surgery as a patient. We provide care to our current patient population of around 7200 patients.

The Practice is located just a 10 minute walk from Union Street at the very centre of Aberdeen. We are well served by a variety of bus routes (11, 13 and X17) and have parking facilities behind the surgery, which can be accessed via Queens Road or Queens Lane North.

(Site updated 20/10/2020)