If you have a new cough or high temperature you must self-isolate. Follow self-isolation advice on NHS Inform www.nhsinform.scot or phone 0800 028 2816
14 day self-isolation certificates for employers can be found on NHS Inform: https://111.nhs.uk/isolation-note
If you have a cough or fever and you need medical attention telephone dial 111 for NHS 24. Patients in high risk groups should phone 111 as soon as they get symptoms.
Essential Care only - Do not attend your GP practice in person - phone from home
PLEASE NOTE THAT OUR DOORS ARE LOCKED. Access will be for pre-arranged appointments only for essential care. Please bring your mobile phone with you.
On arrival at front door, a notice will advise you to call a mobile telephone number to let us know you have arrived. You will be asked to wait in your car. Tell us if you arrive on foot/by bus. We will call you back to tell you when to enter the building. If you do not have a mobile phone - you will need to knock on the window to alert our Receptionist. If she is away from the front desk, please be patient.
Adults to enter alone, unless carer required. Children under age 16 may be accompanied by one carer.
Note: Our most vulnerable patients will be sent a letter directly from Scottish Government. Patients in this group are advised to follow shielding advice - click here to view advice. A copy of the letter being sent to patients can be found at the link below:-
Chief Medical Officer letter to most vulnerable patients
Repeat prescriptions - our timescale for preparing prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacy. Allow a further 2 working days before attending the pharmacy. If you have not nominated a pharmacy your prescription has been sent to Anderson & Spence, Fountainhall Road. Please let us know if you want to nominate a different pharmacy for your next prescription order.
Grampian Assistance Hub - for information on how to access social, practical and emotional support on COVID-19:- www.gcah.org.uk or call 0808 196 3384 (8 am - 8 pm 7 days a week).
PATIENT INFORMATION LINKS - For specific patient information on Coronavirus.
We appreciate your patience and understanding at this time.
Doctors & Staff, Hamilton Medical Group