Noticeboard

CORONAVIRUS

Face coverings & physical distancing will continue in General Practice:-

The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as hospitals and shops. This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch Covid 19. From 19 July 2021 (when we went to Level 0) the following rules still apply in General Practice:

 wearing of face coverings by patients and the public (unless you are exempt)

 physical distancing of 2 metres in waiting rooms

 contact your practice by telephone in the first instance

 wearing of PPE by staff

 screening of all patients for Covid 19 symptoms.

Please support your Practice Team by complying with this guidance

Coronavirus - General Guidance

If you have a new cough or high temperature or change in sense of taste or smell you must self-isolate and should arrange to be tested under the Scottish Government's `Test & Protect' programme.  Further advice is on the NHS Inform website at www.nhsinform.scot/campaigns/test-and-protect or phone 0800 028 2816.

14 day self-isolation certificates for employers can be found on NHS Inform: www.111.nhs.uk/isolation-note

If you have a cough or fever or change in sense of taste or smell and you need medical attention telephone 111 for NHS 24.  Patients in high risk groups should telephone 111 as soon as they get symptoms.

Babies and Children - Advice for Parents during Coronavirus - link below

Advice for parents during coronavirus

Do not attend your GP practice in person - phone from home to access essential services - Tel 01224 562888

PLEASE NOTE THAT OUR DOORS REMAIN LOCKED IN ORDER TO RESTRICT FACE-TO-FACE CONTACT WITH OUR HEALTH CARE TEAM.  Access to the building will be for pre-arranged appointments only for essential care.  We now have a video intercom to gain entry.

You may be asked to wait in your car.  Tell us if you arrive on foot/by bus.  Please stand back from the door and wait after speaking to our Receptionist.  Our Receptionist may have left the front desk to carry out a task - please be patient.

Adults to enter alone, unless carer required.  Children under age 16 may be accompanied by one carer.

Repeat prescriptions - our timescale for preparing prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacyAllow a further 2 working days before attending the pharmacy.  If you have not nominated a pharmacy your prescription has been sent to Anderson & Spence, Fountainhall Road.  Please let us know if you want to nominate a different pharmacy for your next prescription order.

Grampian Assistance Hub - for information on how to access social, practical and emotional support on COVID-19:-  www.gcah.org.uk  or call 0808 196 3384 (Mon - Fri 8 am - 5 pm) or Aberdeen City Council have a 24-hour 7-day a week Crisis Support Line - Tel 0800 0304 713.

PATIENT INFORMATION LINKS - For specific patient information on Coronavirus.

Please see this link for the most recent advice on how to keep safe: https://www.keepsafe.org.uk/posters 

Please see this link for DIY exemption cards if you feel you cannot wear a mask Mask Exemption Cards

We appreciate your patience and understanding at this time.

Doctors & Staff, Hamilton Medical Group

Interpreters/Disabled Access

Interpreters

The Practice has on-site access to Language Line, a foreign language interpreting service.  If required, we can also arrange for a foreign language interpreter to accompany patients via the Community Development Department of Aberdeen City Council, and sign language interpreter via North East Sensory Services.

Disabled Access

disabilityWe have consulting rooms on the ground and first floors of the building.  We recognise that the layout of our building is not perfect for some of our patients.  Patients who have difficulty with stairs, or who are in a wheelchair, are seen in the ground floor consulting rooms.  Please advise the Receptionist when making your appointment if you need to be seen on the ground floor so that we can make the necessary arrangements.

There is a designated disabled parking space at the front of the building. A toilet for the disabled is also available on the ground floor. 

A hearing loop is available at the Reception Desk for people using a hearing aid.  A portable hearing loop is available for use in Consulting Rooms.

 



 
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