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Noticeboard

CORONAVIRUS

If you have a new cough or high temperature you must self-isolate.  Follow self-isolation advice on NHS Inform www.nhsinform.scot or phone 0800 028 2816

14 day self-isolation certificates for employers can be found on NHS Inform:  https://111.nhs.uk/isolation-note

If you have a cough or fever and you need medical attention telephone dial 111 for NHS 24.  Patients in high risk groups should phone 111 as soon as they get symptoms.

Essential Care only - Do not attend your GP practice in person - phone from home

PLEASE NOTE THAT OUR DOORS ARE LOCKED.  Access will be for pre-arranged appointments only for essential care.  Please bring your mobile phone with you.

On arrival at front door, a notice will advise you to call a mobile telephone number to let us know you have arrived.  You will be asked to wait in your car.  Tell us if you arrive on foot/by bus.  We will call you back to tell you when to enter the building.  If you do not have a mobile phone - you will need to knock on the window to alert our Receptionist.  If she is away from the front desk, please be patient.

Adults to enter alone, unless carer required.  Children under age 16 may be accompanied by one carer.

Note:  Our most vulnerable patients will be sent a letter directly from Scottish Government.  Patients in this group are advised to follow shielding advice - click here to view advice.  A copy of the letter being sent to patients can be found at the link below:-

Chief Medical Officer letter to most vulnerable patients

Repeat prescriptions - our timescale for preparing prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacyAllow a further 2 working days before attending the pharmacy.  If you have not nominated a pharmacy your prescription has been sent to Anderson & Spence, Fountainhall Road.  Please let us know if you want to nominate a different pharmacy for your next prescription order.

Grampian Assistance Hub - for information on how to access social, practical and emotional support on COVID-19:-  www.gcah.org.uk  or call 0808 196 3384 (8 am - 8 pm 7 days a week).

PATIENT INFORMATION LINKS - For specific patient information on Coronavirus.

We appreciate your patience and understanding at this time.

Doctors & Staff, Hamilton Medical Group

Information Sharing & Privacy Notice

A copy of our Privacy Notice can be found at the link below:-

confidentialityHamilton Medical Group - Privacy Notice for Patients

The Practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

To provide further medical treatment for you, eg from District Nurses and other health professionals attached to the Practice

  • To help you get other services, eg from the Social Work Department. This requires your consent.
  • When we have a duty to others, eg in child protection cases
  • Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services, eg for diabetic care. If you do not wish anonymous information about you to be used in such a way, please let us know.

Anyone who receives information from us is also under a legal obligation to keep it confidential.

If you agree, a relative, friend or carer can be kept up to date with the progress of your treatment.

You have the right to access your health records.  If you wish to do so please apply to the Practice by e-mail, in writing, in person or by telephone.  We will require specific information and relevant ID.  We have one month to comply with your request.  In most cases, you will be required to collect the information you require in person.

 
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