FESTIVE CLOSURES
Over the festive period we will be closed on Monday 27 / Tuesday 28 December 2021 and Monday 3 / Tuesday 4 January 2022
Normal Out of Hours Service will be provided by NHS 24 - Tel. No. 111
REPEAT PRESCRIPTIONS
Repeat prescriptions ordered on or after THURSDAY 23 DECEMBER 2021 will be ready for collection after 4pm on WEDNESDAY 29 DECEMBER 2021
Repeat prescriptions ordered on or after THURSDAY 30 DECEMBER 2021 will be ready for collection after 4pm on WEDNESDAY 5 JANUARY 2022
PLEASE ORDER EARLY FOR THE CHRISTMAS AND NEW YEAR HOLIDAYS
CORONAVIRUS
Face coverings & physical distancing will continue in General Practice:-
The Scottish Government requires General Practice and other healthcare settings to have different infection control and physical distancing guidance to other places such as hospitals and shops. This is to help reduce the risk to practice staff and to people attending the practice who may be at greater risk if they catch Covid 19. From 19 July 2021 (when we went to Level 0) the following rules still apply in General Practice:
wearing of face coverings by patients and the public (unless you are exempt)
physical distancing of 2 metres in waiting rooms
contact your practice by telephone in the first instance
wearing of PPE by staff
screening of all patients for Covid 19 symptoms.
Please support your Practice Team by complying with this guidance
Coronavirus - General Guidance
If you have a new cough or high temperature or change in sense of taste or smell you must self-isolate and should arrange to be tested under the Scottish Government's `Test & Protect' programme. Further advice is on the NHS Inform website at www.nhsinform.scot/campaigns/test-and-protect or phone 0800 028 2816.
14 day self-isolation certificates for employers can be found on NHS Inform: www.111.nhs.uk/isolation-note
If you have a cough or fever or change in sense of taste or smell and you need medical attention telephone 111 for NHS 24. Patients in high risk groups should telephone 111 as soon as they get symptoms.
Babies and Children - Advice for Parents during Coronavirus - link below
Advice for parents during coronavirus
Do not attend your GP practice in person - phone from home to access essential services - Tel 01224 562888
PLEASE NOTE THAT OUR DOORS REMAIN LOCKED IN ORDER TO RESTRICT FACE-TO-FACE CONTACT WITH OUR HEALTH CARE TEAM. Access to the building will be for pre-arranged appointments only for essential care. We now have a video intercom to gain entry.
You may be asked to wait in your car. Tell us if you arrive on foot/by bus. Please stand back from the door and wait after speaking to our Receptionist. Our Receptionist may have left the front desk to carry out a task - please be patient.
Adults to enter alone, unless carer required. Children under age 16 may be accompanied by one carer.
Repeat prescriptions - our timescale for preparing prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacy. Allow a further 2 working days before attending the pharmacy. If you have not nominated a pharmacy your prescription has been sent to Anderson & Spence, Fountainhall Road. Please let us know if you want to nominate a different pharmacy for your next prescription order.
Grampian Assistance Hub - for information on how to access social, practical and emotional support on COVID-19:- www.gcah.org.uk or call 0808 196 3384 (Mon - Fri 8 am - 5 pm) or Aberdeen City Council have a 24-hour 7-day a week Crisis Support Line - Tel 0800 0304 713.
PATIENT INFORMATION LINKS - For specific patient information on Coronavirus.
Please see this link for the most recent advice on how to keep safe: https://www.keepsafe.org.uk/posters
Please see this link for DIY exemption cards if you feel you cannot wear a mask Mask Exemption Cards
We appreciate your patience and understanding at this time.
Doctors & Staff, Hamilton Medical Group