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Noticeboard

CORONAVIRUS

If you have a new cough or high temperature or change in sense of taste or smell you must self-isolate and should arrange to be tested under the Scottish Government's `Test & Protect' programme.  Further advice is on the NHS Inform website at www.nhsinform.scot/campaigns/test-and-protect or phone 0800 028 2816.

14 day self-isolation certificates for employers can be found on NHS Inform: www.111.nhs.uk/isolation-note

If you have a cough or fever or change in sense of taste or smell and you need medical attention telephone dial 111 for NHS 24.  Patients in high risk groups should phone 111 as soon as they get symptoms.

Babies and Children - Advice for Parents during Coronavirus - link below

Advice for parents during coronavirus

Do not attend your GP practice in person - phone from home to access essential services - Tel 01224 562888

PLEASE NOTE THAT ALTHOUGH LOCKDOWN IS EASING OUR DOORS REMAIN LOCKED IN ORDER TO RESTRICT FACE-TO-FACE CONTACT WITH OUR HEALTH CARE TEAM.  Access to the building will be for pre-arranged appointments only for essential care.  Please bring your mobile phone with you.

On arrival at front door, a notice will advise you to call a mobile telephone number to let us know you have arrived.  You will be asked to wait in your car.  Tell us if you arrive on foot/by bus.  We will call you back to tell you when to enter the building.  If you do not have a mobile phone, please ring the doorbell and stand back from the door and wait.  Our Receptionist may have left the front desk to carry out a task - please be patient.

Adults to enter alone, unless carer required.  Children under age 16 may be accompanied by one carer.

Note:  Our most vulnerable patients should have received a letter directly from Scottish Government.  Patients in this group are advised to follow shielding advice - click here to view advice.  A copy of the letter being sent to patients can be found at the link below:-

Chief Medical Officer letter to most vulnerable patients

Repeat prescriptions - our timescale for preparing prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacyAllow a further 2 working days before attending the pharmacy.  If you have not nominated a pharmacy your prescription has been sent to Anderson & Spence, Fountainhall Road.  Please let us know if you want to nominate a different pharmacy for your next prescription order.

Grampian Assistance Hub - for information on how to access social, practical and emotional support on COVID-19:-  www.gcah.org.uk  or call 0808 196 3384 (Mon - Fri 8 am - 5 pm) or Aberdeen City Council have a 24-hour 7-day a week Crisis Support Line - Tel 0800 0304 713.

PATIENT INFORMATION LINKS - For specific patient information on Coronavirus.

Please see this link for the most recent advice on how to keep safe: https://www.keepsafe.org.uk/posters 

Please see this link for DIY exemption cards if you feel you cannot wear a mask Mask Exemption Cards

We appreciate your patience and understanding at this time.

Doctors & Staff, Hamilton Medical Group

Hamilton Medical Group will be closed on the following Public Holidays:

Monday 13 April 2020

Friday 8 May 2020

Monday 13 July 2020

Monday 28 September 2020

Friday 25 December 2020

Monday 28 December 2020

Friday 1 January 2021

Monday 4 January 2021

In order to obtain medical advice at these times, you should contact NHS 24 on 111.  A Receptionist in the Emergency Call Centre will answer your call.

The Receptionist will either:

  1. Arrange advice from a Doctor or Nurse.
  2. Invite you to attend the Centre to be seen by the Doctor.
  3. Arrange a home visit if you are too ill to visit the centre.
  4. In a serious or life threatening situation, the Nurse will arrange an ambulance for you. 

Transport to and from the Centre is sometimes available if you cannot arrange this yourself. Please take a leaflet for further details from Reception. 

Out of hours cover is now the responsibility of NHS Grampian.  NHS 24 also provides a 24-hour advice line for health concerns.  Further information can also be obtained from NHS 24 on 111.  If you are contacting NHS 24 during the day you may be asked to get in touch with the surgery.

 
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