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Noticeboard

CORONAVIRUS

If you have a new cough or high temperature you must self-isolate.  Follow self-isolation advice on NHS Inform www.nhsinform.scot or phone 0800 028 2816

14 day self-isolation certificates for employers can be found on NHS Inform:  https://111.nhs.uk/isolation-note

If you have a cough or fever and you need medical attention telephone dial 111 for NHS 24.  Patients in high risk groups should phone 111 as soon as they get symptoms.

Essential Care only - Do not attend your GP practice in person - phone from home

PLEASE NOTE THAT OUR DOORS ARE LOCKED.  Access will be for pre-arranged appointments only for essential care.  Please bring your mobile phone with you.

On arrival at front door, a notice will advise you to call a mobile telephone number to let us know you have arrived.  You will be asked to wait in your car.  Tell us if you arrive on foot/by bus.  We will call you back to tell you when to enter the building.  If you do not have a mobile phone - you will need to knock on the window to alert our Receptionist.  If she is away from the front desk, please be patient.

Adults to enter alone, unless carer required.  Children under age 16 may be accompanied by one carer.

Note:  Our most vulnerable patients will be sent a letter directly from Scottish Government.  Patients in this group are advised to follow shielding advice - click here to view advice.  A copy of the letter being sent to patients can be found at the link below:-

Chief Medical Officer letter to most vulnerable patients

Repeat prescriptions - our timescale for preparing prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacyAllow a further 2 working days before attending the pharmacy.  If you have not nominated a pharmacy your prescription has been sent to Anderson & Spence, Fountainhall Road.  Please let us know if you want to nominate a different pharmacy for your next prescription order.

Grampian Assistance Hub - for information on how to access social, practical and emotional support on COVID-19:-  www.gcah.org.uk  or call 0808 196 3384 (8 am - 8 pm 7 days a week).

PATIENT INFORMATION LINKS - For specific patient information on Coronavirus.

We appreciate your patience and understanding at this time.

Doctors & Staff, Hamilton Medical Group

 Repeat Prescriptions

script**New information due to Coronavirus**

Our timescale for preparing repeat prescriptions has been extended to 4 working days. All prescriptions will be sent to a nominated pharmacy.  Allow a further 2 working days before attending the pharmacy.

If you have not nominated a pharmacy, we will send your prescription to Anderson & Spence, Fountainhall Road.

Should you wish to change which pharmacy your prescription goes to, please contact the surgery to advise us of new details.

You can order your repeat prescription on-line - click on the link at the top of this page.

We also have a dedicated voicemail, which you can contact 24 hours a day.  Please only order for one patient during each phone call - phone again for the second patient.  Telephone 01224 562882 to leave a message - speak slowly stating:

  • Full name
  • Date of Birth
  • Address
  • Telephone number
  • Names of the medicines or appliances required

We ask that you request only those medicines that are listed on the right hand portion of your prescription.  These are the only items that have been approved by the Doctor.  In certain circumstances the Doctor may request that you be seen prior to prescribing any more medication.

On occasion you will also be invited for a medication review – this is simply to ensure that you are on the correct drugs for your condition and that you are not experiencing any problems and is a routine part of your care.

We can post your prescription to you if you provide us with a stamped addressed envelope.

Due to strict interpretation of prescribing regulations only GPs can phone prescriptions through to Pharmacies.  This will only be done in emergency situations.

Please ensure that you order repeat prescriptions at least one week in advance so that you do not run out of your medicines.

 
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